eClerx is hiring graduates for the Analyst role – Apply Now. Check Job Details and Eligibility Below:
Role: Analyst
Job Description:
- Review tickets /order IDs base on input documents provided by client
- Communicate effectively to take appropriate steps to resolve customer’s problems
- Checking status of services on account in client tools
- Excellent multi-tasking and creative problem solving skills
- Ability to act swiftly and decisively when dealing with critical situations – ability to assess situations and initiate appropriate action
- Updating order details status in internal as well as client tools
- Should be able to create daily report and share with client base
- Meet process expectations with high quality standards and adherence to SLAs
- Works collaboratively with team & Project Manager to ensure timely delivery of project
Eligibility:
- Fresher or 1-year experience
- Possess good working knowledge of Excel and PowerPoint
- Ability to develop and analyze ticket
- Proven ability to self-check work to ensure results are error-free
- Ability to communicate effectively with clients
- Ability to work in a high-energy, quickly changing, and demanding environment including working in rotational shifts
- Bachelor’s degree in any field
Apply Link: Click Here.
Please note: Visit the website, read carefully the details and guidelines of the openings, and apply before the last date.
